Point of Sale Provider Comparison

The following information is based on responses to an ongoing survey (link below). Keep in mind that these ratings are subjective and from individual users with varying degrees of experience and expertise with their systems. 

Results are updated on a monthly basis. Some POS solutions are not represented if not enough respondents use that POS. ​

Contribute to the survey

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Vertical Divider

Vertical Divider

3.5/5

18 reviews

Vertical Divider

Easy to use, great customer service, tons of functionality, customer data & rewards program, electronic ordering, ​reporting

Vertical Divider

Slow, reliability issues, struggles to handle volume, cluttered with functions that aren't useful or intuitive, dependent on server and no cloud option, custom reports are tricky

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Vertical Divider

Vertical Divider

3.5/5

16 reviews

Vertical Divider

Inexpensive, handles new and used books, customizable book types, customer service, easy e-commerce integration (IndieCommerce/Square), cloud-based, fully functional off site, streamlined, EDI ordering

Vertical Divider

Reporting isn't very robust, sometimes slows down, outdated design, laborious syncing process, limited device compatibility, receiving is laborious.

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Vertical Divider

Vertical Divider

3.8/5

32 reviews

Vertical Divider

Robust reporting, consistent functionality, bookstore specific, versatile implementation, easy to train. 

Vertical Divider

Slow, e-commerce integration is laborious, reliability issues, user layout can be difficult, struggles to handle volume, many features that aren't intuitive, additional features are expensive, no remote access

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Vertical Divider

Vertical Divider

4.5/5

30 reviews

Vertical Divider

Fully integration with website, intuitive to use, support staff, analytics, availability of book data, shipment tracking, returns, edi ordering, etc. Unified & comprehensive.

Vertical Divider

Learning curve, not always intuitive, data analytics lacking, antiquated interface & functionality (key commands vs. mouse), not cloud-based

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Vertical Divider

Vertical Divider

2/5

3 reviews

Vertical Divider

Reporting, keyword searches, good people

Vertical Divider

General performance issues, lack of solutions for simple problems, slowed significantly since moving to cloud-based.

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Vertical Divider

Vertical Divider

3.8/5

6 reviews

Vertical Divider

New, used, multi-store functionalities, versatile, good at receiving and on register, integrated gift cards

Vertical Divider

Learning curve, lacks offsite integration, special orders are complicated, reporting is difficult, 
Reporting, offsite integration, communication can be slow

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Vertical Divider

Vertical Divider

3.4/5

5 reviews

Vertical Divider

Consistent inventory for in-store, offsite, & online; simple to update items, fully integrated with website

Vertical Divider

Features change frequently, laborious to update inventory, unwanted and unnecessary attempts to upsell unrelated products.

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Vertical Divider

Vertical Divider

3.5/5

22 reviews

Vertical Divider

Fully integrated inventory, scheduling, payroll, register, e-commerce, credit card processing; inexpensive, intuitive, mobile, good dashboard & reports, multifaceted (bookstores & cafe)

Vertical Divider

Lack of training, limited book-specific integrations without additional providers, UX features updated too frequently -- features change or disappear, no customer database.

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Vertical Divider

Vertical Divider

4.3/5

5 reviews

Vertical Divider

All benefits of Square plus bookstore specificity,
one-on-one service, changes made quickly

Vertical Divider

Speed still an issue, lots of fees, still onboarding some publishers to EDI. Growing pains.

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Vertical Divider

Vertical Divider

3.75/5

4 reviews

Vertical Divider

Excellent reporting, amazing customer service, fantastic inventory tracking

Vertical Divider

Not web based, doesn't integrate well with other programs, lacks customer database interface.

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